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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Nina Phillips

November 2, 2024

3  out of  5
rating by Nina Phillips
"As far as service goes when ya need to call in, it is real good. Always available. The company itself, has rate changes constantly, for different reasons and there is little if any explanation….. hence having to call in continually. Prices are comparable thus far with other company’s ."
We responded:
"Thank you so much for the feedback, Nina! I’m glad you think our service is responsive and I completely understand the frustration with changes and how important clear communication is regarding costs. Your feedback helps us improve, and I’m here to help whenever you need it. Thanks for sticking with us, and please don’t hesitate to reach out anytime! - Michael"
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Dawn Gullickson

August 22, 2024

5  out of  5
rating by Dawn Gullickson
"The Michael Braun -State Farm Agency is spectacular!!! I can call or text with questions, add on a new “toy” or take a vehicle off our policy with ease! We use them for our personal and business insurance needs! You won’t be disappointed!"
We responded:
"Thank you, Dawn, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have such hard-working team members and Good Neighbors like you. Thank you again for continually trusting us with your business and personal insurance needs!"
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Tayloria Taylor

August 14, 2024

5  out of  5
rating by Tayloria Taylor
"Excellent service every time I call Amanda is so helpful and knowledgeable."
We responded:
"Tayloria, thanks so much for your awesome review! I'm really happy to hear that Amanda has been so helpful for you! We’re grateful to have her on our team. If you ever need anything else, don’t hesitate to reach out! -Michael"
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Melissa Brady

August 9, 2024

5  out of  5
rating by Melissa Brady
"I had been with another company for years and left because of the lack of service. I am happy with my insurance and I am so pleased as the whole agency is very customer service oriented."
We responded:
"Melissa, we love seeing reviews like this! Thank you for putting the time aside to let us know how we’re doing. We’re grateful to have provided you with excellent customer service and look forward to continuing to serve your insurance needs! - Michael"
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Sa S

July 29, 2024

5  out of  5
rating by Sa S
"Excellent service every time I call or stop by!"
We responded:
"It’s great to hear you have had good experiences with our team. Thank you for being a Good Neighbor and thank you for choosing us to help with your insurance needs. -Michael"
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Michael Greenup

July 22, 2024

5  out of  5
rating by Michael Greenup
"We were well taken care of for many years. Vehicles & house was covered, so no worries . Thanks"
We responded:
"Thank you so much for your kind words, Michael! We're delighted to hear that you felt well taken care of over the years and that your vehicles and house were covered without any worries. If you ever need further assistance or have any questions, please don't hesitate to reach out. -Michael"
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stacie lund

July 18, 2024

5  out of  5
rating by stacie lund
"I’ve been with this agency for over 20 years and have experienced nothing short of phenomenal customer service, no matter who picks up the phone. This office has an extremely knowledgeable staff, who take pride in making sure their policy holder’s needs are met. I’ve worked with Joel on a number of reviews and changes, and he’s always been absolutely fantastic in explaining the details so I always know what to expect. Great job Michael Braun State Farm team!"
We responded:
"Thank you so much for your kind words and loyalty over the past 20 years, Stacie! We're thrilled to hear that you've consistently experienced phenomenal customer service from our team. Joel and the rest of our staff take great pride in ensuring that our Good Neighbors' needs are met with clarity and professionalism. Your feedback means a lot to us, and we're here to continue providing you with the best service possible. -Michael "
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sheila guy

July 16, 2024

5  out of  5
rating by sheila guy
"State Farm answered all my questions confidently and thoroughly. Was polite and friendly."
We responded:
"Thank you for sharing your experience, Sheila! We're delighted to hear that State Farm provided thorough and confident answers to all your questions. Polite and friendly service is something we prioritize, and we're here for you whenever you need assistance. -Michael"
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Michelle Zuck

July 16, 2024

5  out of  5
rating by Michelle Zuck
"They are always very friendly very knowledgeable."
We responded:
"Thank you so much for your kind words, Michelle! We strive to provide friendly and knowledgeable service to all our customers. If there's anything else we can assist you with or if you have any questions, please feel free to reach out. -Michael"
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Steve Rutz

July 11, 2024

5  out of  5
rating by Steve Rutz
"Though I ultimately went with a different quote I greatly appreciate the prompt response to my inquiry and the timely follow up. I do business here, and would recommend them to all."
We responded:
"Thank you for your feedback, Steve! We're glad to hear that you appreciated our prompt response and follow-up, even though you chose a different quote in the end. We understand the importance of timely service and clear communication. -Michael"
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Cynthia French Gatlin

June 26, 2024

5  out of  5
rating by Cynthia French Gatlin
"Always friendly and knowledgeable."
We responded:
"Thank you, Cynthia! At Michael Braun State Farm Agency we strive to maintain a friendly and knowledgeable service for all our customers. -Michael "
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GARY SCHELL

May 5, 2024

5  out of  5
rating by GARY SCHELL
"The staff was great, professional N knowledgeable"
We responded:
"Thank you for your review, Gary! We're thrilled to hear that you found our staff great, professional, and knowledgeable. We strive to provide excellent service and make sure our team is well-equipped to assist with all your needs. We appreciate your feedback and look forward to serving you again in the future! -Michael"
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Lisa Lozano

May 2, 2024

5  out of  5
rating by Lisa Lozano
"Anytime I call they are always kind and ready to serve.!"
We responded:
"Thank you, Lisa, for the kind words. I appreciate you taking time out of your day to give my team a 5-star rating. Thank you for choosing State Farm and us! - Michael"
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Landon Larson

April 22, 2024

5  out of  5
rating by Landon Larson
"Always great to work with!"
We responded:
" Thank you, Landon, for your kind review! I'm thrilled to hear that you've consistently had great experiences working with us. -Michael "
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C Brigden

April 16, 2024

5  out of  5
rating by C Brigden
"We have been with Michael Braun State Farm agency for over 20 years and always have received excellent rates an amazing customer service."
We responded:
"Thank you for the five-star rating, Travis! We're thrilled to see that you had a positive experience. -Michael"
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jamie murphy

February 8, 2024

5  out of  5
rating by jamie murphy
"Great experience with great people! Thanks for the service and everything you did for us!"
We responded:
"It’s great to hear you had a good experience with our team. It’s a pleasure to have helped with your insurance needs. Give us a call if we can help with anything further! – Michael Braun State Farm Agent "
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Ashley Ruppert

February 8, 2024

5  out of  5
rating by Ashley Ruppert
"Best super friendly easy to work with staff around👏 🙌 👍 😀"
We responded:
"Thank you, Ashley! The Michael Braun State Farm Agent team is always happy to help customers like you with their insurance needs. Please reach out if we can help with anything further. "
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Carla Pease

April 20, 2023

5  out of  5
rating by Carla Pease
"Great customer service!! Love working with Miriah, great experience, everytime."
We responded:
"Thank you, Carla, for your kind review! I am thrilled to hear that you continue to have a great customer experience with our team. Please note the Michael Braun State Farm team is here anytime you need us. Feel free to pass by or call should you need anything else! -Michael"
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Ed Malazdrewicz

July 22, 2022

5  out of  5
rating by Ed Malazdrewicz
"I have yet to set foot inside the office or meet any of the staff but they are the friendliest, kindest, most efficient, and most helpful of individuals you could come across in any type of interaction. They cover all of our insurance needs. Kudos!"
We responded:
"Ed, thank you for the review. We enjoy working with you and are so pleased you love working with our office! -Michael"
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Dennis Bice

April 21, 2022

5  out of  5
rating by Dennis Bice
"👍"
We responded:
"Thank you for the review Dennis! We appreciate you letting us protect what is important to you. -Michael"
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cyndi leopard

March 18, 2022

1  out of  5
rating by cyndi leopard
"We cancelled our State Farm Insurance because the price was over double we found elsewhere, and we asked (three separate times!) to have all marketing mail stopped but for some reason, Michael E Braun keeps sending promotional mailings. ENOUGH ALREADY! PRICE IS WAY HIGHER THAN NECESSARY!"
We responded:
"Hello Cyndi, we have researched our records and can not find you as ever being a policy holder. If you could give us a call at our office, we can figure out who you were speaking with. Thank you -Michael"
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DeAnna Klawitter

April 6, 2021

5  out of  5
rating by DeAnna Klawitter
"Miriah was beyond helpful in finding me good rates for both my pickup and my camper! She was fast and professional through the whole process! I will recommend State Farm to everyone!"
We responded:
"DeAnna, thank you for the 5 star review! I am so happy to hear that Miriah was able to help you with your insurance needs. We appreciate your referrals and are here to help. -Michael"
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Annette Dunseth

March 19, 2021

5  out of  5
rating by Annette Dunseth
"Jessica and the whole team at Michael E. Braun state farm are super friendly and awesome! Thanks 😊"
We responded:
"Thank you for the 5 star review, Annette! We really appreciate the kind words. Please reach out if there is anything we can assist you with. -Michael"
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Jen Brodal

March 19, 2021

5  out of  5
rating by Jen Brodal
"Jess is the greatest! So helpful and very nice!"
We responded:
"Jen, thank you for the 5 star review! Please reach out if you need help with anything. -Michael"
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Beth Hall

March 18, 2021

5  out of  5
rating by Beth Hall
"Jessica provides great customer service!"
We responded:
"Thank you, Beth! We appreciate the review. -Michael"