State Farm® Insurance Agent Michael E Braun
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Nina Phillips
November 2, 2024
3
out of
5
rating by Nina Phillips
"As far as service goes when ya need to call in, it is real good. Always available. The company itself, has rate changes constantly, for different reasons and there is little if any explanation….. hence having to call in continually. Prices are comparable thus far with other company’s ."
We responded:
"Thank you so much for the feedback, Nina! I’m glad you think our service is responsive and I completely understand the frustration with changes and how important clear communication is regarding costs. Your feedback helps us improve, and I’m here to help whenever you need it. Thanks for sticking with us, and please don’t hesitate to reach out anytime! - Michael"
Dawn Gullickson
August 22, 2024
5
out of
5
rating by Dawn Gullickson
"The Michael Braun -State Farm Agency is spectacular!!! I can call or text with questions, add on a new “toy” or take a vehicle off our policy with ease! We use them for our personal and business insurance needs! You won’t be disappointed!"
We responded:
"Thank you, Dawn, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have such hard-working team members and Good Neighbors like you. Thank you again for continually trusting us with your business and personal insurance needs!"
Tayloria Taylor
August 14, 2024
5
out of
5
rating by Tayloria Taylor
"Excellent service every time I call Amanda is so helpful and knowledgeable."
We responded:
"Tayloria, thanks so much for your awesome review! I'm really happy to hear that Amanda has been so helpful for you! We’re grateful to have her on our team. If you ever need anything else, don’t hesitate to reach out! -Michael"
Sa S
July 29, 2024
5
out of
5
rating by Sa S
"Excellent service every time I call or stop by!"
We responded:
"It’s great to hear you have had good experiences with our team. Thank you for being a Good Neighbor and thank you for choosing us to help with your insurance needs. -Michael"
Michael Greenup
July 22, 2024
5
out of
5
rating by Michael Greenup
"We were well taken care of for many years. Vehicles & house was covered, so no worries . Thanks"
We responded:
"Thank you so much for your kind words, Michael! We're delighted to hear that you felt well taken care of over the years and that your vehicles and house were covered without any worries. If you ever need further assistance or have any questions, please don't hesitate to reach out. -Michael"
stacie lund
July 18, 2024
5
out of
5
rating by stacie lund
"I’ve been with this agency for over 20 years and have experienced nothing short of phenomenal customer service, no matter who picks up the phone. This office has an extremely knowledgeable staff, who take pride in making sure their policy holder’s needs are met. I’ve worked with Joel on a number of reviews and changes, and he’s always been absolutely fantastic in explaining the details so I always know what to expect. Great job Michael Braun State Farm team!"
We responded:
"Thank you so much for your kind words and loyalty over the past 20 years, Stacie! We're thrilled to hear that you've consistently experienced phenomenal customer service from our team. Joel and the rest of our staff take great pride in ensuring that our Good Neighbors' needs are met with clarity and professionalism. Your feedback means a lot to us, and we're here to continue providing you with the best service possible. -Michael "
Michelle Zuck
July 16, 2024
5
out of
5
rating by Michelle Zuck
"They are always very friendly very knowledgeable."
We responded:
"Thank you so much for your kind words, Michelle! We strive to provide friendly and knowledgeable service to all our customers. If there's anything else we can assist you with or if you have any questions, please feel free to reach out. -Michael"
Cynthia French Gatlin
June 26, 2024
5
out of
5
rating by Cynthia French Gatlin
"Always friendly and knowledgeable."
We responded:
"Thank you, Cynthia! At Michael Braun State Farm Agency we strive to maintain a friendly and knowledgeable service for all our customers. -Michael "
GARY SCHELL
May 5, 2024
5
out of
5
rating by GARY SCHELL
"The staff was great, professional N knowledgeable"
We responded:
"Thank you for your review, Gary! We're thrilled to hear that you found our staff great, professional, and knowledgeable. We strive to provide excellent service and make sure our team is well-equipped to assist with all your needs. We appreciate your feedback and look forward to serving you again in the future! -Michael"
Lisa Lozano
May 2, 2024
5
out of
5
rating by Lisa Lozano
"Anytime I call they are always kind and ready to serve.!"
We responded:
"Thank you, Lisa, for the kind words. I appreciate you taking time out of your day to give my team a 5-star rating. Thank you for choosing State Farm and us! - Michael"
jamie murphy
February 8, 2024
5
out of
5
rating by jamie murphy
"Great experience with great people! Thanks for the service and everything you did for us!"
We responded:
"It’s great to hear you had a good experience with our team. It’s a pleasure to have helped with your insurance needs. Give us a call if we can help with anything further! – Michael Braun State Farm Agent "
Carla Pease
April 20, 2023
5
out of
5
rating by Carla Pease
"Great customer service!! Love working with Miriah, great experience, everytime."
We responded:
"Thank you, Carla, for your kind review! I am thrilled to hear that you continue to have a great customer experience with our team. Please note the Michael Braun State Farm team is here anytime you need us. Feel free to pass by or call should you need anything else! -Michael"
Ed Malazdrewicz
July 22, 2022
5
out of
5
rating by Ed Malazdrewicz
"I have yet to set foot inside the office or meet any of the staff but they are the friendliest, kindest, most efficient, and most helpful of individuals you could come across in any type of interaction. They cover all of our insurance needs. Kudos!"
We responded:
"Ed, thank you for the review. We enjoy working with you and are so pleased you love working with our office! -Michael"
Dennis Bice
April 21, 2022
5
out of
5
rating by Dennis Bice
"👍"
We responded:
"Thank you for the review Dennis! We appreciate you letting us protect what is important to you. -Michael"
cyndi leopard
March 18, 2022
1
out of
5
rating by cyndi leopard
"We cancelled our State Farm Insurance because the price was over double we found elsewhere, and we asked (three separate times!) to have all marketing mail stopped but for some reason, Michael E Braun keeps sending promotional mailings. ENOUGH ALREADY! PRICE IS WAY HIGHER THAN NECESSARY!"
We responded:
"Hello Cyndi, we have researched our records and can not find you as ever being a policy holder. If you could give us a call at our office, we can figure out who you were speaking with. Thank you -Michael"
DeAnna Klawitter
April 6, 2021
5
out of
5
rating by DeAnna Klawitter
"Miriah was beyond helpful in finding me good rates for both my pickup and my camper! She was fast and professional through the whole process! I will recommend State Farm to everyone!"
We responded:
"DeAnna, thank you for the 5 star review! I am so happy to hear that Miriah was able to help you with your insurance needs. We appreciate your referrals and are here to help. -Michael"
Annette Dunseth
March 19, 2021
5
out of
5
rating by Annette Dunseth
"Jessica and the whole team at Michael E. Braun state farm are super friendly and awesome! Thanks 😊"
We responded:
"Thank you for the 5 star review, Annette! We really appreciate the kind words. Please reach out if there is anything we can assist you with. -Michael"
Jen Brodal
March 19, 2021
5
out of
5
rating by Jen Brodal
"Jess is the greatest! So helpful and very nice!"
We responded:
"Jen, thank you for the 5 star review! Please reach out if you need help with anything. -Michael"
Beth Hall
March 18, 2021
5
out of
5
rating by Beth Hall
"Jessica provides great customer service!"
We responded:
"Thank you, Beth! We appreciate the review. -Michael"
Kelli Berentson
March 18, 2021
5
out of
5
rating by Kelli Berentson
"Miriah was so easy to work with when getting renter's insurance. Great rates and even better staff!"
We responded:
"Kelli, thank you for your review. Miriah is great and I am so happy she was able to help you with your renters insurance. As always, we are here for you. -Michael"
bre theusch
March 18, 2021
5
out of
5
rating by bre theusch
"i’ve been with Michael Brain State Farm for a very long time, everyone there is awesome & will bend backwards to back sure your needs are met! and best part is it’s a local business! i won’t be going anywhere else ever!"
We responded:
"Bre, thank you for the 5 star review. We appreciate your loyalty and are always here to help. -Michael"
Ashlee Possen
March 18, 2021
5
out of
5
rating by Ashlee Possen
"I was brought in by Jessica Hall to discuss life insurance policies. Joel and Jessica made me understand alot more about each different policy than I ever was informed about! I liked how every scenario was explained fully and I literally could have sat and listened to them both talk all day. 10/10 for both Jesscia and Joel."
We responded:
"Thank you for the 5 star review, Ashlee! That is great to hear. Jessica and Joel are a great part of our team and I am so glad they were able to help you out with your life insurance needs! We appreciate you. -Michael"
Brandon LaFountain
March 18, 2021
5
out of
5
rating by Brandon LaFountain
"Outstanding customer service! Jessica is top of the class and always meets our needs!"
We responded:
"Thank you, Brandon! I am so glad Jessica was able to help you out. Reach out if you need anything else. -Michael"
Brittany Kummer
March 17, 2021
5
out of
5
rating by Brittany Kummer
"Great customer service!"
We responded:
"Thank you, Brittany! Please reach out if you need anything. -Michael"
Joshua Hernandez
March 17, 2021
5
out of
5
rating by Joshua Hernandez
"Jessica is the best and most helpful for me. I spend too many money’s at places who no care for me like this place. Thank you Jessica."
We responded:
"Thank you for the 5 star review, Joshua! I am happy to hear that Jessica was able to help you out! -Michael"